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FAQ

  • How do I place an order?
    Browse or search for the item you would like to purchase making use of the search box or menus. For more information on a item, click on the item to view details. You can change the quantity you want by clicking the number in the quantity box. This number will automatically be set to 1, so if you click add to basket, 1 will be added. You can then continue to shop or go straight to checkout.
  • How do I Checkout?
    Once at Checkout you can still amend your order, or just follow the prompts to complete your purchase. We never store your credit card details, so you can shop with confidence.
  • What payment Methods Do you offer?
    We accept.... Unfortunatly we are not able to process orders using cheque's or postal order.
  • Can I use a different delivery address?
    Yes, at checkout you will be given the option to use a separate delivery address to your billing details.
  • How do I know my order has been placed?
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  • Can my address be changed once my order has been placed?
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  • When with my order be despatched?
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  • Can I cancel my order?
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  • Is what I see on the website an accurate representation of what I will receive?
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  • Will the products I received individually labelled?
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  • I have ordered the incorrect product- can I return for an exchange or a refund?
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  • What is the cost of delivery?
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  • How is parcel being delivered?
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  • When can I expect my delivery?
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  • I haven't received my order ?
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  • How do I return an item?
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  • My item arrived damaged - What can I do?
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  • One of my items is missing - what can I do?
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  • What if I want an return or exchange?
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  • How do I exchange my item?
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  • When can I expect my refund?
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  • Where do I put my discount code?
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  • My discount code does not work?
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  • Opening hours?
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  • Any other Questions?
    contact for??
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